Industries Served
MinerVA provides healthcare-trained Virtual Assistants for accurate, compliant administrative and operational support.
Industries We Serve
MinerVA Virtual Staffing Solutions provides healthcare-trained Virtual Assistants who support both administrative and operational workflows across multiple healthcare settings. Our MinerVAs are not generic assistants, they are trained to work within healthcare environments that require accuracy, compliance, and industry knowledge.
Home Care (Non-Medical) Agencies
Our Virtual Assistants are experienced in the daily operational demands of non-medical home care agencies.
Common tasks include:
- Caregiver recruitment support (job postings, screening, interview coordination)
- Caregiver onboarding documentation and file management
- Scheduling and shift coordination
- Client intake and service start coordination
- Caregiver and client follow-ups
- Compliance tracking (licenses, TB tests, background checks, training records)
- Timesheet review and payroll prep support
- CRM updates and administrative reporting
Home Health Agencies
We support home health agencies with VAs familiar with clinical documentation workflows, QA processes, and administrative coordination.
Common tasks include:
- Intake coordination and referral processing
- Physician order tracking and document follow-ups
- Chart audits and Quality Assurance (QA) support
- OASIS data review support (non-clinical, administrative)
- ICD-10 coding support (within scope and supervision guidelines)
- Documentation completeness checks (POCs, visit notes, orders)
- EMR data entry and record organization
- Scheduling coordination for clinicians
- Communication with referral sources and internal teams
- Compliance and file readiness support for surveys and audits
(Note: MinerVAs do not perform clinical judgment but assist with administrative and QA-related functions.)
Medical Private Practices
MinerVA supports medical practices by handling front-office and back-office administrative functions that keep clinics running efficiently.
Common tasks include:
- Appointment scheduling and calendar management
- Patient intake coordination and demographic data entry
- Medical documentation support (scribing, transcription, chart prep)
- Insurance verification and follow-up support
- Prior authorization tracking (administrative support)
- Patient reminders and follow-up calls
- EMR updates and record management
- General administrative and operational support
Clinical Research & Clinical Trial Operations
We assist clinical research teams with Virtual Assistants trained in healthcare documentation and process coordination.
Common tasks include:
- Study documentation and file organization
- Participant scheduling and coordination
- Data entry and database updates
- Regulatory document tracking and version control
- Communication support with participants and internal teams
- Administrative support for IRB and study operations
- Calendar and milestone tracking for trials
- Reporting and workflow coordination
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